Mercury Catalogue

In-Store Electrical Components policy

  • Electrical components are non-refundable. All sales are final and no returns will be accepted for electrical components

In-Store Special Order Policy

  • A special-order product is any product that is a non-stock item /product/service.
  • ALL special orders MUST be PAID IN FULL including HST before they can be ordered
  • If special orders have not been picked up 180 days (6 months) from notification that they are in stock, any deposit will be forfeited and the items will be sold as odd stock.
  • NO RETURNS will be accepted or allowed on special order or non-stock merchandise.
  • Special order items and deposits are NON-REFUNDABLE.
  • Special orders CANNOT be cancelled once order is placed with our suppliers.
  • We are not responsible for production delays or other unforeseen circumstances that
  • delay delivery of any special order.
  • We will provide an estimate of the lead time required for your item to arrive to the best of our ability; however, we cannot guarantee a lead time in any case.
  • Customers will have to sign a special-order form / Quote confirming and accepting the item details / options for what they want ordered before the order will be placed.

Management Gilbert Marine Ltd.